COMPANY OVERVIEW

HEI views our associates as our greatest resource, and we hire and develop the best.</b>
We have a culture of winning; we embrace change, thrive on challenge and always seek to surpass our personal bests.  Defined by our unique business platform, our environment is fast-paced, expansive and ever-evolving…yet stable, consistent, enduring. It is a high-performance culture where innovation and entrepreneurial-spirit are evident; initiative and results are rewarded.
Our people know they're "in on the ground floor" of a company with all the cornerstones of success in place: experienced leaders, steady investors, a strong track record and long-term career potential. And in turn, each of our associates thrive because HEI's distinctly advantaged infrastructure creates a supportive, educational culture as well as unlimited opportunities for personal and professional success on every level.
An engaging, high-energy environment, HEI presents a rare career opportunity: the chance to shape a powerful leader in the hospitality industry.

PROPERTY OVERVIEW

The Sheraton Music City is located just minutes from all the attractions and activities that make Nashville a truly unique destination. 
We offer 410 guestrooms and 32,000 square feet of flexible event space. 
With a tradition of great southern charm and service excellence, we have created a guest experience that is unmatched in Nashville.
This commitment to a positive guest experience is recognized with our ten consecutive Meetings & Conventions Magazine's Gold Key Awards, as well as the following awards:
•    Catering and Convention Services Team of the Year for Sheraton Franchise in 2006
•    Ranked second place within Starwood for Meeting Planner Satisfaction in 2003
•    Received Most Improved Associate Satisfaction Score within HEI Hotels and Resorts in 2005.
•    Consistently ranked in top of class for overall Guest Satisfaction.
•    Starwood "Sales Team of the Year for Midwest & Southeast Region, 2005"
Our associates are part of a cohesive team dedicated to our collaborative success, creating the best possible experience for our guests and associates.
The Sheraton Music City is proudly owned and operated by HEI Hotels and Resorts, who’s core investment is passionate people.

JOB DESCRIPTION

Plan and manage the Human Resources and Operations of the Food and Beverage divisions to achieve customer (guest, associate, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals.
Direct day to day operations for all restaurant outlets, room service, culinary, stewarding, beverage, banquet, and purchasing operations.
Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects.
Market the Food and Beverage outlets; develop and manage the implementation of menus, package deals, promotions, displays, decorations and presentations within corporate guidelines to capture more in house guests and a larger share of the local market to meet/exceed sales and financial goals and objectives.
Develop, implement and manage the department's business/marketing plan and budget; continually analyze, forecast, monitor and control the labor and food costs through various methods to meet/exceed management/budget objectives.
Manage the maintenance/sanitation of the Food and Beverage areas and equipment in the hotel to protect the assets, comply with regulations and ensure quality service. 
Implement and manage all company programs to ensure compliance with the SOPs and LSOPs; to include safety and sanitary regulations, all federal, state, franchise, and local regulations to ensure optimal levels of quality service and hospitality are provided to the guest.
Execute and promote the Accident Prevention Program to minimize liabilities and related expenses.
Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job related duties as assigned.

Bachelor’s Degree preferred.
3+ years of employment in a related position with this company or other organization(s).
Hotel experience preferred.
Requires advanced knowledge of the principles and practices within the food profession. This includes experiential knowledge required for management of people and/or complex problems and food and beverage management.
Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
Command of the English language both written and verbal.
HEI Hotels and Resorts is an equal opportunity employer M/F/V/D